Plain English, no boilerplate. This describes what Lybloo actually collects and what actually happens to it.
We never see or store card or bank details. Orders are Cash on Delivery — you pay the rider, so no payment information passes through this website at all.
Your cart, wishlist, comparison list, recently viewed products and any chat with our shopping assistant are stored in your own browser, not on our servers. Clearing your browser data deletes them. Your cart is only sent to us at the moment you place an order.
Accounts are optional — you can order as a guest. If you make one, we store your email address and a securely hashed password, or send you a sign-in link if you prefer. We never store your password in a form anyone can read.
We do not sell your information, and we do not pass it to anyone else for their own marketing.
Meta offers advertisers a feature called automatic advanced matching, which reads the phone number and email out of a checkout form and sends them to Meta to improve ad targeting. It would make our advertising cheaper. It is turned off. Your phone number is for the rider, not for Facebook.
Order records are kept so we can handle returns, warranty claims and our own accounts. The private link to your order confirmation page stops working 30 days after the order is placed. Orders left unpaid and unconfirmed are cancelled automatically after 7 days.
If you want your details removed, message us on WhatsApp with your order number and we will delete them, except where we are required to keep a record of the sale itself.
Analytics and advertising scripts can be blocked with any ad blocker or your browser's tracking-protection setting, and the shop works exactly the same with them blocked. Nothing on this site requires you to accept tracking in order to buy.
Questions about your data, or want it deleted? Message us on WhatsApp — it is the fastest way to reach a person.