Delivery, Cash on Delivery, returns and tracking — the things people ask before they order. If your question is not here, message us on WhatsApp and a person will answer.
Yes — Cash on Delivery is the only payment method Lybloo accepts right now. You pay the rider in cash when your order reaches you. There is no advance payment, no bank transfer and no online card payment, so nothing leaves your pocket until the parcel is in your hand.
Orders arrive within 1 to 5 working days anywhere in Pakistan. Orders confirmed on WhatsApp are dispatched the same or the next working day, and the courier takes 1 to 4 days depending on your city — Lahore, Karachi and Islamabad are usually at the faster end, smaller towns at the slower end.
Delivery is Rs. 250 per order, and completely free on orders over Rs. 2,500. The charge is shown at checkout before you confirm, so there is nothing added afterwards.
All of Pakistan. We ship nationwide by courier — Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Gujranwala, Sialkot, Hyderabad and smaller towns in between. If a courier reaches your address, we can deliver there.
Yes. We sell genuine branded products, not copies or first-copy replicas. Every listing states the exact manufacturer model number so you can check it against the brand's own website before you buy, and again on the box when it arrives.
Yes — you have 7 days from delivery to return an item, and you can choose a full refund or a replacement. The product should be in its original packaging and in resaleable condition. If the item arrived wrong, damaged or not as described, we cover the return courier cost; if you simply changed your mind, the return courier is at your expense.
Every order gets an order number beginning with LY. Enter it on our order tracking page to see the current status. Once your parcel is handed to the courier we send the courier name and tracking number to your WhatsApp, so you can follow it on the courier's own website too.
Yes. Every product page has an Order on WhatsApp button that opens a chat with the product and price already filled in. Plenty of customers prefer it — you can ask questions first, confirm the order in the same conversation, and still pay Cash on Delivery.
Message us on WhatsApp with your order number and we will sort it out — a replacement or a refund, whichever you prefer. Warranty length varies by product and manufacturer, so ask us about a specific item and we will tell you exactly what it carries rather than quote a blanket figure.